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These terms and conditions clarify that by accessing or using the website and services offered by Qianren Technology, you ("Client,""you," or "your") agree to acknowledge these Terms and Conditions. It’s a basic understanding that helps everything run smoothly. If you don’t agree, it’s best not to use the website or services.
These terms are a legal agreement between you and Qianren Technology. They explain how things work. And what both sides can expect. If you continue using the website, it means you agree to follow these terms and conditions. We can modify and update these terms and conditions, and these modifications shall take effect at once upon posting. If you keep using the website after updates, it means you accept the new terms.
We provide the following core services to individuals and businesses:
Visual Branding — Web Design & Development that includes but is not limited to:
Custom website design and front-end development
Brand identity integration across digital platforms
UI/UX design and user journey optimization
Website performance, speed, and responsiveness optimization
Post-launch support and revisions as agreed in the project scope
Brand Strategy — Brand Planning & Creative Direction that includes, but is not limited to:
Brand discovery, research, and competitive analysis
Brand positioning and messaging frameworks
Content strategy and creative direction
Visual identity guidelines and brand standards
Ongoing branding consultation and advisory
Online Promotion — Brand Growth & Digital Marketing that includes, but is not limited to:
Search engine optimization (SEO) and content marketing
Paid advertising campaign management (PPC, social ads)
Social media strategy and management
Email marketing and lead generation campaigns
Analytics, reporting, and performance optimization
Any project officially begins only after both sides sign a document. This could be a Service Agreement, a Statement of Work (SOW), or a Project Proposal. Think of it as the green light. Nothing moves forward without it. This document lays everything out clearly. What work will be done? What you’ll receive. When will it be delivered? How much it will cost and how payments will be made.
Sometimes, new ideas come up, or requirements shift mid-project. That’s completely normal. But if something falls outside the agreed scope, it will be treated as a change request. Extra work may lead to additional charges and updated timelines. We’ll always inform you first. Nothing moves ahead without your approval.
Fees for our services are as outlined in the relevant Project Document. Unless otherwise agreed:
A non-refundable prescribed deposit is required before work commences
Remaining balances are due as per the milestone schedule or invoice due dates
Invoices unpaid beyond [30] days may attract a late fee of 10% per month
We reserve the right to pause or suspend work on accounts with overdue payments
Let’s make the refund terms clear from the start. Once work is done, refunds are not provided. You’ve received the service. So, payments for completed work are final. If you decide to cancel the project midway, any deposit already paid will not be refunded. That deposit covers time, effort, and resources already committed. In rare cases, if Qianren Technology ends the project without a valid reason, you will receive a fair refund only for the work that has not yet been completed.
Ownership follows a simple method that includes the final payment. Once that’s done, everything is clear and fully yours. After you complete the full and final payment, all work or anything that is built as part of the project becomes your property.
Not everything used in your project is built from scratch. Some tools and systems are already in place, and they stay that way. Any pre-existing assets used during your project remain ours. This includes tools, frameworks, methods, systems, templates, internal systems, etc. You still get the final deliverables made for your brand.
Sometimes, we use trusted third-party assets. Things like stock images, fonts, plugins, or licensed tools. These assets come with their own license rules. So even if they’re part of your project, they’re still governed by their original licenses. Once the project is delivered, it’s your responsibility to follow those license terms. Ignoring license rules can cause issues later. Access might expire. Usage could be restricted.
During any project, information gets shared. Some of it is public, and others are private. Both sides agree to keep non-public information private. It includes anything shared during the project that isn't meant for the public, like business details, data, and strategies. As a client, you are not allowed to share this information with others unless you have clear written permission from us first. There is one exception that is related to the law. If law requires disclosure then we will follow a clear procedure.
To enable timely and effective delivery of services, you agree to:
Share what’s needed, on time
a. Content, files, access, approvals, the basics. b. When these come in late, everything slows down.Have one clear point of contact
a. Someone who can make decisions. b. No back-and-forth. No confusion.Review and respond on time
a. Feedback keeps things moving. b. The faster you respond, the faster we deliver.Use only safe, original materials
a.Anything you provide should not break copyright rules. b. No borrowed or risky content.Keep us updated on changes
a. Plans shift. That’s normal. b. Just let us know early so we can adjust smoothly.Delays caused by the Client may result in revised timelines and/or additional fees.
Every project comes with effort, expertise, and attention to detail. We deliver our services with care. With the right skills and in line with what was agreed. We follow the defined scope and focus on doing the job properly. We do not, however, warrant or guarantee:
Specific rankings, traffic levels, or revenue outcomes from digital marketing services
Uninterrupted or error-free operation of any website or digital asset delivered
That results achieved during an engagement will be maintained indefinitely
TO THE FULLEST EXTENT ALLOWED BY LAW, ALL SERVICES ARE OFFERED “AS IS” AND “AS AVAILABLE.” IN SIMPLE TERMS, WE PROVIDE WHAT’S READY AND ACCESSIBLE AT THE TIME. WITHOUT EXTRA GUARANTEES BEYOND WHAT’S STATED. WE DO NOT OFFER IMPLIED WARRANTIES THAT INCLUDES MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
We are not responsible for indirect or unexpected losses. This includes things like loss of profits, loss of data, business interruptions, and any special or consequential damages. Even if there was a possibility of such issues, these are outside our liability. If a valid claim arises, our total liability is limited. It will not exceed the total amount you paid us in the last three (3) months before the issue occurred.
Our total cumulative liability to you for any claim arising under or in connection with these Terms or any engagement shall not exceed the total fees paid by you to us in the three (3) months preceding the event giving rise to the claim.
Either party may terminate an engagement by providing [30] days’ written notice to the other party. Upon termination:
The Client shall pay for all work completed up to the termination date
We shall deliver all completed work product for which full payment has been received
Any confidential information shall be returned or securely destroyed upon request
We reserve the right to terminate services immediately and without notice in cases of Client breach of these Terms, fraudulent activity, or conduct that puts our team or reputation at risk.
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction/Country], without regard to its conflict of law provisions. This means any interpretation or issue will follow the legal framework of that region.
If a dispute comes up, both sides agree to try resolving it first through honest, good-faith discussion. No rushing into legal action. Just a fair attempt to sort things out. If the issue isn’t resolved within 30 days, the matter moves to the next step that includes binding arbitration or the courts of jurisdiction.
Our Privacy Policy explains how your information is handled. What we collect. How we use it. And how it’s protected. By continuing to use our services, you’re giving consent to these practices. It’s always a good idea to review it so you know exactly how your data is managed.
Neither side is responsible for delays caused by events beyond reasonable control. This can include natural disasters, pandemics, government actions, power outages, internet disruptions, in short, anything unexpected that stops normal work. If such a situation occurs, the affected party will inform the other as soon as possible.
These Terms, along with any signed Project Documents, make up the entire agreement between both parties. This means any previous discussions don’t apply, old promises or informal understandings don’t count, and everything is defined right here.
For questions, concerns, or notices regarding these Terms, please contact us at:
Company Name: Qianren Technology Email: info@qianrentechnology.com Website: [www.qianrentechnology.com]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
